Take your customer service to the next level in an environment of rapid change.
We will explore the challenges presented by changes in customer expectations, new technology and disruptive business models. We will discuss managing change, engaging your whole team and other practical strategies that will give your business (and our region) the edge.
We are lucky to have local experts in our community who will be sharing their service outlook, knowledge and experience on the day.
– Dave Clare, General Manager of ATC Midwest
– Christian Watters, Owner of Jaffle Shack and Cavania
– Pam Sherlock, Coordinator Customer Service Centre at CGG
– Trevor Lake, Director RSM Australia
MC for the morning is Glen Whistler-Carr, the CEO of the Mid West Chamber of Commerce and Industry.
Please RSVP by Wednesday 4 October at Eventbrite.
For more details please contact Dave Tyson on 0439 624 735.
Light refreshments available and we look forward to seeing you on the day.